FAQ
Have a question? Check out our FAQs to find answers to common queries. If you can't find what you're looking for, feel free to contact us.
Our flights typically last 45–60 minutes, depending on wind and weather conditions. The entire experience, including check-in, setup, and landing celebration, takes about 3 hours.
We offer sunrise flights starting Nov. 1st through May 31st and sunset flights Nov. 1st through May 31st Friday, Saturday and Sunday. When weather conditions are ideal.
Flights launch from the Coachella Valley and float gently over stunning desert landscapes, palm groves, and views of the San Jacinto Mountains and Palm Springs. The launch site varies day to day depending on the wind conditions..
Dress comfortably and wear closed-toe shoes. The temperature in the air is similar to the ground, layers are recommended for cool mornings. Anyone over 6ft tall, a hat is recommended as the burners do give off some heat.
Absolutely! Cameras and phones are welcome—just be sure to secure them during flight. You’ll want to capture the incredible views!
Yes. Your safety is our top priority. All flights are operated by FAA-certified commercial pilots using well-maintained equipment and conducted under approved weather conditions.
We offer both shared and private flights. Our balloons can accommodate 2 to 12 passengers, depending on the experience you choose.
If weather conditions are unsafe to fly, we’ll reschedule your flight or provide a full refund or credit—your choice.
You can book online right here on this site just click the Book Now button. For large groups or events, email us with your details, and we’ll design a customized ballooning experience just for you.
Yes! Our gift certificates are perfect for any occasion.